Delivery & Shipping Policy

At He-Talisman, we aim to provide a smooth and timely delivery experience for all our customers. This Delivery Policy explains how we handle shipping, delivery timelines, and other important details.

1. Delivery Areas

We currently deliver all over Bangladesh, including major cities and remote areas. Delivery availability may vary based on your location.

2. Processing Time

  • Orders are usually processed within 24–48 hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • In case of high demand or stock issues, processing may take longer. Customers will be notified in advance.

3. Delivery Time

Delivery time depends on your location and the courier service:

Location Estimated Delivery Time
Dhaka & Nearby Areas 1–2 business days
Other Major Cities 2–4 business days
Remote Areas 3–7 business days

Delivery may be delayed due to natural disasters, traffic, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Standard shipping charges apply as per the delivery location and courier service.

  • Occasionally, we may offer free shipping promotions on selected products or orders above a certain value.

5. Courier Partners

We work with trusted delivery partners, including:

  • Pathao

  • RedX

  • Sundarban Courier

  • Other reliable logistics providers

6. Order Tracking

Once your order is shipped:

  • You will receive a tracking number via email or SMS.

  • You can track your order on the courier partner’s website.

  • Please note that tracking updates may take a few hours to appear.

7. Delivery Issues

If you encounter any issues such as:

  • Delayed delivery

  • Wrong item received

  • Damaged product

Please contact our support team immediately at support@he-talisman.com or call +880 1339-901017. We will assist you in resolving the issue promptly.

8. Contact Us

For any questions about delivery, shipping, or order status, reach out to:

He-Talisman
🌐 Website: https://he-talisman.com/
📞 Phone: +880 1339-901017
📧 Email: support@he-talisman.com